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Digital Banking


Most banks today have one mission in common – offer simplified, convenient, and personalized banking products and services. At Aptiva, we are committed to help banks achieve that. Aptiva digital banking solution is a suite of pre-built banking solutions that offer differentiated digital banking experiences for a bank’s customers and its staff. The suite leverages two decades of experience gather in developing banking solutions that have revolutionized the banking industry. The underlying technology ensures that banking experiences delivered are seamless and consistent across channels, devices, and platforms.

Core Banking

Finacle Core banking

Today, Finacle Core Banking Solution, consistently rated as a leader in the industry, helps banking over 100 countries deliver simpler, faster, safer and fully personalized banking

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Temenos Transact Core Banking

Temenos Transact is a core banking system providing product definition, transaction processing, unparalleled operational scalability and functional depth for all retail banks, corporate banks and private bank and wealth managers.

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Omni channel banking

Appzillon Digital banking

Redefine Banking Experiences with Customer-Centric Solutions

In an experience based economy, the customer is king and today, around the world, financial institutions have one primary mission – offer personalised, convenient, and relevant products and services for their customers. And at i-exceed, we have taken that mission as our personal goal and we help banks achieve just that. The reason for this is quite simple; in the age of disruption, technology companies are not competitors to banks but facilitators that help in the mutual growth of both entities.

Leading analyst firm IBS Intelligence has placed i-exceed for the third consecutive year (2017, 2018, and 2019) in its leadership club for securing the second largest number of sales for digital banking systems worldwide and highest number of deals in APAC region.

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Mobile banking

Going mobile is the enterprise buzz word these days. Everyone out there has a mobility strategy in place or is in the process of making one. Budgets are being allocated, engagement models are being designed, roadmaps are being laid out, and execution teams are getting in place.

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WhatsApp Banking

BankBuddy: WhatsApp banking – throwback to SMS era or opportunity to enhance your customer experience?

With more than 5 billion mobile users worldwide and Whatsapp being the most popular messaging app (over 1.5 billion monthly active users), the launch of Whatsapp Business was the obvious next step.

Changing customer profiles are driving the pace of digitisation and AI in the Banking sector. Whatsapp Banking can surely be a contributor in increased customer engagement and give Banks the possibility to have real-time, personalised customer interactions.

Ready for Whatsapp Banking – here are the five very crucial points to consider before you launch-

BankBuddy Whatsapp Chatbot
  • What’s the WhatsApp Banking User Experience – Are you going back SMS banking with good old Type “Bal” or Type “1” interface or is this an opportunity to enhance your customer experience with Natural Language Processing?
  • What’s your WhatsApp Banking Use case – Convenience? Reach? Ubiquity? Information? Or all of them?
  • What’s the friction point in the customer journey – is your WhatsApp banking redirecting everything to a web page or are your journeys complete and frictionless?
  • What’s your WhatsApp banking fallback mechanism? Do you have inline Human handoff?
  • Finally, is your experience contextual and human like?
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Conversational AI Chatbot

BankBuddy: Conversational AI in banking

Conversational AI is the next big thing that is changing the way customers interact with banks and financial services in the new digital world.

As per an Oracle’s survey “80 percent of businesses want to deploy a chatbot by 2020”. The fact clearly indicates the radical shift of the world to a more digitalised economy where the chatbots and voicebots are changing the customer experience game.

Thanks to the leading brands like JPMC, AMEX, Bank of America etc., who have already inferred the essence and devised Conversational AI-based solutions that can deliver amazing customer experiences. With conversational AI gaining the spotlight, customer engagements for financial institutions can now be highly personalised and interactions can be easily automated across the web, voice, messaging platforms, and mobile.

Conversational AI can help financial institutions leverage advanced analytics, machine learning and contextual engagement to provide a highly personalized experience.

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Open Banking & API management

Fiorano API Management

Modernize, innovate and monetize existing data using Fiorano API Management, the bridge between your applications and services

Fiorano API Management provides deep integration capabilities to enterprises to build APIs on top of existing applications, offering a range of capabilities including protocol transformation, mobile backend-as-a-service (MBaaS), standards-based access management, version management, API rate limiting, and metering (analytics). Fiorano transforms backend and third-party web services into easily consumable APIs, governed by self-service policies.

Available both as an on-premise platform and as a cloud service, Fiorano API Management also provides contextual analysis and visibility into API initiatives and associated digital assets to help drive developer and user engagement.

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Partners/ Technologies We Work With

Bank-buddy

Bank-buddy

Fiorano

Fiorano

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